Privacy Policy
Last updated:
1. Who We Are
This site is operated by Pixdyne (ABN 96 690 116 584), a Melbourne-based technology services business located at 294 Clayton Rd, Clayton VIC 3169, Australia. This Privacy Policy explains what personal information we collect, why we collect it, and how we handle it. Pixdyne complies with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We only collect personal information that is reasonably necessary to provide our services and respond to enquiries. Specifically:
- Contact form submissions: name, email address, and the content of your message.
- Email correspondence: any information you choose to share when emailing us at info@pixdyne.com.
- Anonymous analytics: aggregated visit data such as page views, referring source, approximate location at country level, and device type. This data does not identify individuals.
3. How We Use Your Information
We use the information you provide to respond to your enquiries, scope and deliver work you have engaged us for, and improve our website. We do not sell or rent personal information to third parties, and we do not use your data for any purpose unrelated to the work you have asked us to do.
4. Cookies and Analytics
Our website uses essential cookies for site functionality. We may use a privacy-respecting analytics service to understand traffic patterns at an aggregate level. You can disable cookies in your browser settings; doing so will not prevent the site from functioning.
5. Service Providers
We rely on a small number of trusted service providers to host this website, deliver email, and host analytics infrastructure. These providers process data on our behalf under their own security and privacy obligations and are not permitted to use your information for any other purpose.
6. Data Security
We use HTTPS for all transmissions and apply reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.
7. Your Rights
Under the Australian Privacy Principles you have the right to access the personal information we hold about you, request correction of inaccurate information, and request deletion subject to our legal record-keeping obligations. To exercise these rights, email info@pixdyne.com. We will acknowledge your request promptly and respond within a reasonable period (generally within 30 days).
8. Complaints
If you believe we have mishandled your personal information, please contactinfo@pixdyne.com so we can investigate. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always available at this URL, with the date last updated shown at the top.
10. Contact
For any privacy-related question, please contact us at:
Email: info@pixdyne.com
Mail: Pixdyne, 294 Clayton Rd, Clayton VIC 3169, Australia
ABN: 96 690 116 584